PonyBuy Spreadsheet HaulPartner guide to the parcel, not the purchase

PonyBuy Spreadsheet Haul

Your PonyBuy Spreadsheet finds arrive one at a time. Getting them home is a separate decision.

Start with the search box. What a haul costs to bring home gets decided later, in a warehouse, by rules PonyBuy keeps two clicks deep.

Every result card carries a price and a picture. Neither one is the shipping weight, because that number does not exist until the item is on a scale in the warehouse.

Four shipping lines quoted side by side on the PonyBuy warehouse page for the same parcel: P&B Express Tax Free at 4.62 dollars in 7 to 15 days, 4PX at 6.19 dollars in 7 to 15 days, China Post at 10.13 dollars in 15 to 30 days, and PostNL at 10.94 dollars in 15 to 30 days.
One parcel, four lines, quoted side by side on the PonyBuy warehouse page. The prices and the day ranges are the operator's own sample values for a single test parcel to one country. Note that the two cheapest lines here also carry the shorter window, which is not the trade you expect; yours gets quoted on your weight, your box and your address, so the order can come out differently.

Everything you order through PonyBuy lands in the same Chinese warehouse and waits there. Nothing moves until you say which items travel together, on which route, packed how. That decision sets most of what you end up paying, and PonyBuy documents it in a corner of its help centre that takes two clicks to open.

This guide is about that corner. Start from the category walls below, then order and submit parcels on ponybuy.com.

Sixteen categories, sorted by what they do to the bill

Or skip the search box and start from a category. Sixteen of them, put in the order that matters once a parcel exists rather than in catalogue order. The band under each photo is roughly where that category sits between light and heavy in a combined box.

The womenswear tile lands on a set of results rather than on a single page, and carries a different badge for exactly that reason.

The worked example in the same PonyBuy help article, setting 1071 RMB for three parcels sent separately against 645 RMB for the same three combined, on the operator own sample weights and rates.
The worked example as PonyBuy prints it, with 1071 for three parcels sent separately set against 645 for the same three combined. Both totals, and the rates underneath them, are the operator's own sample values and not a quote for your route.

The arithmetic

PonyBuy publishes a worked example, and one line of it does not add up

The help centre article on combining delivery assumes a route where the first 500 g costs 205, each further 500 g costs 72, and there is an 8 handling fee per parcel. It then takes three items weighing 700 g, 1100 g and 1600 g.

Sent separately that is 1071. Combined it is 645, and the article says so twice, once in the sentence and once in the subtraction at the end. In between it prints 205+72*6+8=672. That expression equals 645. The 672 is a slip in the original.

We point at it not to score a point but because it is the reason to run the numbers yourself rather than trust a headline figure. The mechanism underneath is sound, and it is the whole reason combining works.

See the mechanism broken down

Try it with your own haul

Combine or ship separately, with the official example preloaded

Type the weights of the things sitting in your warehouse. The rates start on PonyBuy's own example numbers, so the first thing you see is its 1071 against 645. Replace them with the rate card for your route and the answer moves.

You have to type the weights because the listing will not tell you them. On the product page below, Weight(g) and Volume(cm) are both left as two dashes. The warehouse fills those in after it receives the goods, and that is the point at which this arithmetic stops being a guess.

Loaded with the three weights PonyBuy uses in its own worked example.
The upper strip of a PonyBuy product page: a Find Similar button beside Affiliate Share and Favorite, a Purchase Record panel reading Sales 2 with Avg. ship, Weight(g) and Volume(cm) all left as two dashes, and a row of colour thumbnails above a Quantity stepper showing Inventory 200.
The top of a live PonyBuy listing. Sales and Inventory are filled in, colours are filled in, and the three fields the calculator above actually needs are not: Avg. ship, Weight(g) and Volume(cm) sit there as pairs of dashes until the goods are physically in the warehouse.

Two directions that pull against each other

The same article that recommends combining ends with a warning: customs judges civil against commercial parcels partly on weight and item count, and a parcel over 10 KG has a relatively high chance of being read as commercial. Too many of one product does the same thing.

So the advice to combine and the advice to stay light are both official, sit in the same article, and are never reconciled. That gap is where this guide lives.

The opening of the PonyBuy help centre article headed Why should I combine delivery, noting that combining gets professional packing as well as saving on international shipping.
The article opens by putting professional packing alongside the saving on international shipping. Twelve paragraphs later it closes on the customs warning, and nothing in between reconciles the two.

Where your decisions actually change the bill

Six stages run from a stored item to a settled parcel. You only control two of them, and both are early.

The five numbered stages across the top of the PonyBuy warehouse page: Select Products, Submit Parcels, Pay for International Shipping, Wait for Receipt, and Delivered.
PonyBuy prints five stages across the top of the warehouse page. The six below split its second one in two, because choosing what travels together and paying the deposit that follows are not the same decision.
  1. Items reach the warehouse

    Inspection photos are taken, restrictions are set by staff according to what the goods are, and a 90 day storage clock starts from the moment the order reads stored.

  2. You choose what travels together

    This is the decision. Everything downstream is arithmetic on top of it.

  3. The system filters the routes

    Restrictions on any single item remove routes for the whole parcel. If nothing is left, View Reason tells you which item did it.

  4. You pay a deposit on an estimate

    The estimate uses the weight recorded on arrival plus an assumed packaging weight.

  5. The warehouse packs, weighs and measures

    Now the real number exists. If the courier disagrees, the courier wins.

  6. The difference is settled

    Short means you top up. Over by more than one continued weight step means a refund to your PonyBuy balance within 72 hours of dispatch.

What each kind of find does to your box

Sorting a haul by weight behaviour is more useful than sorting it by category, because the bill is calculated on weight and volume, not on what the thing is. Pick a category from the wall above, then group what you find this way.

Four pairs of Air Force 1 trainers, each pair standing on its own shoe box

Heavy and small

Shoes, denim and anything with hardware push the actual weight up quickly, so they decide how many continued weight steps you pay for.

Two Polo down jackets photographed loose, the baffles still lofted

Light and bulky

Puffer jackets and plush push volume instead. On a route that measures the box, volume can become the number you are billed on.

The first band of the PonyBuy responsibility table, under the headings Responsible Party, Situation, Related Cases and Fees, covering the cases where the customer carries the cost: not wanting the product any more, buying the wrong one, or finding the shipping fee over budget.
PonyBuy files three situations under the customer: no longer wanting the item, having ordered the wrong one, and finding the shipping fee over budget. Asking for a restriction to be lifted and accepting what follows belongs in the same column.

Some items will not go in the box at all

Two flags stop consolidation outright: an item carrying a mailing restriction, and an item marked as packed separately. Neither is negotiable from the submit screen. Customer service can be asked to change a restriction, PonyBuy decides case by case, and if they agree the resulting risk is yours.

Liquids and medicines have their own guidance: keep them under a tenth of the items in the parcel.

What can and cannot share a box

Four things you can buy to remove an unknown

These are published prices, sitting on a help page where the table renders as one unbroken paragraph. Rehearsal packing is the interesting one: it is the only way to know the real weight before you commit to a route.

The first half of the PonyBuy help centre article on warehousing value added services, numbering rehearsal packing, parcel photos and extending the storage period against what each costs. Prices shown are the operator's own sample figures.
Consolidation itself appears on the same list under customised warehousing, priced on inquiry rather than published.
ServiceWhat it doesPublished price
Rehearsal packingYour items are packed and weighed, then you are told the number, before you submit the parcel order20 RMB per parcel
Parcel photoOne photograph before the box is sealed and one after5 RMB per parcel
Detailed photoYour angles and your measurements, up to twenty shots, requested with the order or later1 RMB each
Extend storageOnly for items already stored between day 60 and day 90, to a maximum of six months10 RMB per product ID per month

Prices as published in About Warehousing Value-Added Services and PonyBuy Detailed Photo, checked 2026-08-06. Read the original before ordering.

The PonyBuy Spreadsheet and PonyBuy are two different things

The PonyBuy Spreadsheet is where you browse: a wall of product cards, grouped by category, each one a picture and a link. It holds no stock, takes no payment and never touches your parcel.

PonyBuy is the agent. It buys the item, inspects it, stores it, packs it, weighs it and ships it. Everything on this site after the browsing step is the agent.

Mixing them up sends questions to a desk that cannot answer them. Weight, packing, refunds and customs are always the agent.

What the PonyBuy Spreadsheet is

One parcel row in the PonyBuy parcel list: parcel number B91393950272222 submitted on the sixth of May 2025 to the United States, 450 grams, volume 30 by 25 by 5 centimetres, shipping fee 61.43 yuan with a Fee details link, status Obligations, and a countdown reading 71 hours beside a Pay button.
A parcel row on the agent side, carrying a weight, a fee, a status reading Obligations and a countdown beside a Pay button. No browsing site produces this screen. The amounts in it are the operator's own sample values.

Three things people ask first

The rest are on the questions page.

How long can things sit in the warehouse before I have to decide?

Ninety days of free storage, counted from the moment the order status reads stored. Past that, with no parcel submitted and no reply from you, PonyBuy says the goods are considered given up and destroyed. A paid extension exists but only applies to items already stored between day 60 and day 90.

Will I get money back if the box weighs less than the estimate?

Only if the gap is bigger than one continued weight step. PonyBuy describes refunding that difference to your account balance within 72 hours of dispatch. A gap smaller than one step is not described as refundable anywhere we could find.

Does combining always save money?

No. It saves you the repeated first weights and handling fees, so the win is largest when you have several light items and smallest when one item already carries most of the weight. Run your own rates through the calculator above rather than assuming.

The footer PonyBuy repeats on every page, filing its documentation under five headings: Customer Service, Shopping Agent Guide, Payment, Delivery, and Warehouse and After-sale, with Charges, Packaging, Customs and Taxation and Receipt Information listed under Delivery.
The block PonyBuy repeats at the foot of every page. Five headings, and the four entries filed under Delivery are the ones this page is built on.

What changed in the documentation

Official help pages move without announcements. We re-read the shipping section on a schedule and keep a note of what shifted, including the things that look like mistakes rather than changes.

The footer below is the index we work from. Everything on this site traces back to one of those five groups, and the four entries under Delivery are the ones this page is built on.

Read the update log